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Browser's cookie functionality turned off

If you're seeing a message that your browser's cookie functionality is turned off, it's possible that your browser's cookies are not enabled.

First-party cookies are cookies that are set by the site domain listed in the address bar. Third-party cookies come from other domain sources that have items, such as ads or images, embedded on the page. Depending on your browser, you can control which types of cookies you allow.

Turning cookies on

Microsoft Internet Explorer

Mozilla Firefox


To enable cookies in Chrome:

  1. Click the wrench icon.
  2. Select Settings.
  3. Click Show advanced settings.
  4. Click Content settings in the "Privacy" section.
  5. Select Allow local data to be set to allow both first-party and third-party cookies. If you only want to accept first-party cookies, check the box next to "Block all third-party cookies without exception."


Still seeing issues after turning cookies on

If cookies in your browser are enabled and you're still seeing an error message that your browser's cookie functionality is turned off, try opening a new window in your browser. Sometimes a browser's cookies will not work properly when you are using multiple tabs in a browser window.

If this does not help, you can also clear your cache and delete your cookies.